Privacy Policy
Last updated: 16/02/2025
At My Mutt Life, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website mymuttlife.co.uk and make purchases from us.
1. Information We Collect
When you visit My Mutt Life, we may collect the following information:
- Personal Information: Name, email address, shipping and billing addresses, phone number.
- Payment Information: We process payments securely through third-party providers (e.g., Shopify Payments, PayPal, Stripe) and do not store your card details.
- Order Information: Details about purchases, shipping, and order history.
- Device & Usage Information: Your IP address, browser type, and how you interact with our site.
2. How We Use Your Information
We use your information to:
✅ Process and fulfil your orders.
✅ Provide customer support and respond to enquiries.
✅ Send order updates, tracking information, and promotions (if opted in).
✅ Improve our website and customer experience.
✅ Prevent fraudulent transactions and ensure security.
3. Sharing Your Information
We only share your data with trusted third parties who help us operate our business:
- Payment Processors (Shopify Payments, PayPal, Stripe)
- Shipping Providers (Royal Mail, courier services)
- Marketing & Analytics Services (Google Analytics, Facebook Ads, Email marketing tools)
We do not sell, rent, or trade your personal information.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
🍪 Remember your shopping cart and preferences.
🍪 Analyse website traffic and improve functionality.
🍪 Show relevant ads through third-party platforms like Google and Facebook.
You can manage or disable cookies in your browser settings.
5. Data Protection & Security
We implement strict security measures to protect your data. However, no method of online transmission is 100% secure, so we encourage you to use strong passwords and stay vigilant.
6. Your Rights (GDPR Compliance)
If you are in the UK or EU, you have the right to:
🔹 Request access to the personal data we hold about you.
🔹 Request corrections or updates to your personal information.
🔹 Request deletion of your data (except where legally required to retain it).
🔹 Opt-out of marketing communications at any time.
To exercise your rights, email us at mymuttlife@gmail.com.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., Instagram, Facebook). We are not responsible for their privacy policies, so please review their policies before providing any personal data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
For any privacy-related enquiries, contact us at:
We appreciate your trust in My Mutt Life and are committed to keeping your data safe! 🐶💜